Please give us at least 24h for reschedule or cancel your appointment, otherwise there will be a 50% Charge.
We send confirmation texts or emails for all of our appointments.
If you do not receive these between 24 hours of booking your appointment and 48 hours prior to your appointment then please contact us ASAP via email as your appointment is not confirmed.
This can be due to incorrect contact information, a problem with our booking system or a miscommunication that can be resolved easily if we are informed.
Please note: Infill is recommended every 3 weeks ,When booking infills please ensure that you have at least 40-50% of lashes left on, any appointments after 4 weeks will need to be booked as a full set appointment. We reserve the right to cancel your appointment or to charge a full set price if you come with almost no lashes left.
Please arrive on time. Every appointment has been allocated a time slot especially for the needs of a client and we would like you to get the most of your time. If it is your first visit, please arrive at least 5-10 mins before your appointment in order to complete your consultation form and remove make up without cutting into your appointment time.
If you have a make up on, please allow yourself extra 10 minutes to remove all make up.
Being unable to arrive early with make up on, we will have to deduct make up removal time from treatment time.
Arriving late will result having less time for your treatment and we cannot guarantee being able to give you the full service.
Blanco lash studio (Manam lash ltd ) is not responsible for any loss or damage of personal belongings left unattended.